EMAIL COMPLIANCE

This Email Compliance Statement explains how Lawzuit sends email communications and our compliance with the CAN-SPAM Act, CCPA, and other email marketing regulations.

CAN-SPAM ACT COMPLIANCE

Lawzuit complies with the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM Act) of 2003. We adhere to the following requirements:

  • Accurate header information: Our "From," "To," and routing information is truthful and accurate
  • Non-deceptive subject lines: Subject lines accurately reflect the content of the message
  • Clear identification: Marketing emails are clearly identified as advertisements
  • Physical address: All emails include our valid physical postal address
  • Opt-out mechanism: Every marketing email includes a clear unsubscribe link
  • Prompt honor of opt-outs: We process unsubscribe requests within 10 business days
  • Monitoring: We monitor what third parties do on our behalf

TYPES OF EMAILS WE SEND

We send two categories of emails, each with different requirements:

TRANSACTIONAL EMAILS

Emails necessary for service delivery:

  • Account verification
  • Password resets
  • Payment confirmations
  • Case status updates
  • Document delivery
  • Court date reminders
  • Support responses

You cannot opt out of transactional emails while using our service.

MARKETING EMAILS

Promotional and informational content:

  • Product updates
  • Blog post notifications
  • Educational content
  • Special offers
  • Service announcements
  • Newsletter

You can opt out of marketing emails at any time.

HOW TO UNSUBSCRIBE

You have the right to opt out of marketing emails at any time. We provide multiple ways to unsubscribe:

CLICK THE UNSUBSCRIBE LINK

Every marketing email includes an "Unsubscribe" link at the bottom. Clicking this link will:

  • Immediately remove you from the marketing email list
  • Show a confirmation page
  • Stop future marketing emails within 10 business days

Note: You will continue to receive transactional emails related to your account and cases.

Alternative unsubscribe methods:

  • Update email preferences in your account settings
  • Reply to any marketing email with "UNSUBSCRIBE" in the subject line
  • Email unsubscribe@lawzuit.com with your email address

FROM-LINE ACCURACY

All emails from Lawzuit will come from the following verified domains:

  • Primary: noreply@lawzuit.com
  • Support: support@lawzuit.com
  • Notifications: notifications@lawzuit.com
  • No-Reply: no-reply@lawzuit.com

Warning: Be cautious of emails claiming to be from Lawzuit that use different domains. These may be phishing attempts. If you receive a suspicious email, forward it to security@lawzuit.com.

PHYSICAL MAILING ADDRESS

As required by CAN-SPAM, all marketing emails include our physical mailing address:

Lawzuit

[Street Address]

[City, State ZIP]

EMAIL CONSENT AND PREFERENCES

When you create an account or provide your email address, you consent to receive:

  • Transactional emails: Automatic (required for service)
  • Important service announcements: Automatic (critical updates about the platform)
  • Marketing emails: Optional (you can opt in or out at any time)

Manage Your Preferences

You can customize which types of marketing emails you receive:

  • Product updates and new features
  • Educational content and blog posts
  • Special offers and promotions
  • Newsletter and case studies

Update preferences in your account settings or click "Manage Preferences" in any marketing email.

CCPA EMAIL RIGHTS

Under the California Consumer Privacy Act (CCPA), California residents have additional rights regarding email communications:

  • Right to know: Request information about what data we collect via email tracking
  • Right to delete: Request deletion of your email address from our systems
  • Right to opt-out: Opt out of email marketing without affecting service
  • Right to non-discrimination: Receive the same service quality whether you opt in or out of marketing emails

To exercise CCPA rights, email privacy@lawzuit.com or see our Privacy Policy.

EMAIL TRACKING AND ANALYTICS

We use email analytics to improve our communications and understand engagement:

What We Track

  • Email open rates (via tracking pixels)
  • Link clicks within emails
  • Device and email client information
  • Time and date of opens/clicks

This information helps us understand which content is valuable to users and improve our communication strategy.

Email tracking data is covered by our Privacy Policy and is not sold to third parties.

EMAIL SERVICE PROVIDER

We use SendGrid (a Twilio service) to send and manage email communications. By providing your email address, you consent to SendGrid processing your email data on our behalf.

SendGrid's privacy policy: twilio.com/legal/privacy

SPAM PREVENTION

We take steps to ensure our emails reach your inbox and are not marked as spam:

  • SPF, DKIM, and DMARC authentication
  • Reputation monitoring and sender score management
  • Prompt processing of bounce and complaint notifications
  • Regular list cleaning to remove invalid addresses
  • Compliance with email best practices

If our emails are going to your spam folder, please add our email addresses to your contacts or safe senders list.

EMAIL QUESTIONS?

For questions about email communications or to update your preferences, contact us.

Email: support@lawzuit.com

Unsubscribe: unsubscribe@lawzuit.com

CONTACT US

Last Updated: October 20, 2025